faq

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faq 2016-11-05T19:19:51+00:00

Answers to many of the most frequently asked questions (wall decal FAQ) can be found below. Simply click on a category below to find the answers to the most popular wall decal FAQ ‘s.

How will my wall decals be shipped? 2016-11-05T18:53:11+00:00

Please see our shipping polices for details. If you need any further information about wall decals, please e-mail us.

Are your wall decals reusable? 2014-01-30T16:14:26+00:00

No, they are removable, but not reusable. Most reusable wall decals are a different type of product: they are a thick, sticker type material with a different adhesive, often with printed motifs. They are great as a very short term DIY experiment for children, where longevity of the decoration is not desired. Walls That Talk™ wall decals are manufactured to create a contemporary, designer, painted effect that will bring a smile to your face for years to come.

How do I remove the wall decals? 2014-01-30T16:12:39+00:00

Walls That Talk™ decals are easy to remove and usually leave no residue behind. Simply start from a corner and slowly and steadily peel the decal at a 180 degree angle.

Are your wall decals removable? 2016-11-05T18:53:11+00:00

Yes, they are removable and will not damage or leave residue on most surfaces. However, since there can be variations in paint used and quality and age of painted surfaces, we cannot guarantee the surface will be unaffected upon removal of the decal. If there is any remaining residue on the wall, it can easily be cleaned with sugar soap or similar product. If you are in doubt, you can test your surface with a wall decal vinyl sample. They available at a nominal cost of $0.99 for your selection of five colours. Please order them from the shop pages and specify your required colours in the comment section at checkout.

Can I get a wall decal sample? 2016-11-05T18:53:11+00:00

Certainly. If  you would like a colour sample, they available at a nominal cost of $0,99 for your selection of five colours. Please order them from the shop pages and specify your required colours in the comment section at checkout.

Can I apply your wall decals in bathrooms? 2014-01-30T16:10:35+00:00

Yes, you can. Wall decals can be applied to any clean, smooth surface including shower screens and mirrors. They are waterproof and are resistant to steam and humidity, however care should be taken when using cleaning products. Please test a small inconspicuous area first.

What surfaces can I NOT apply Walls That Talk™ wall decals to? 2014-01-30T16:09:56+00:00

In a DIY application, we do not recommend applying our wall decals to any porous surface (ie. rendered walls), uneven surface (ie. textured tiles, uneven brick wall), textile (ie. silk wall paper, pin-up board).

We do not recommend their use on wallpaper, due to potential damage to the wallpaper upon removal.

What surfaces can I apply Walls That Talk™ wall decals to? 2016-11-05T18:53:11+00:00

Our wall decals are most often applied to interior walls, however you can apply them to any clean, smooth surface: windows, doors, floors, ceilings, mirrors, glass splash backs, shower screens, furniture, fridges, dishwashers, metal surfaces, cars, boats, laptops, phones – just to name a few.

The compatibility of certain paints (particularly wash-and-wear, and those containing teflon) should be tested by the user prior to application of the wall decal. If  you would like a vinyl decal sample, they available from our shop pages at a nominal cost of $0.99 for your selection of five colours.

Surfaces to which the wall decals are to be applied must be throughly cleaned (sugar soap is ideal for cleaning) and free from dust, grease or any contamination which could affect the adhesion of the wall decal. Freshly lacquered or painted surfaces should be allowed to dry for at least three weeks or until completely cured before the application of any decals.

Will I need special tools for wall decal application? 2014-01-30T16:08:20+00:00

No. You might want to use some masking tape to work out the positioning of your design before applying your wall decal to the wall. For the wall decal application you can use a thin plastic card (a credit card is perfect). Once the wall decal is up, we recommend gently rubbing over it with a soft cloth to ensure correct adhesion.

Can I apply the wall decals without professional help? 2016-11-05T18:53:11+00:00

Walls That Talk ™ decals have been designed specifically for Do-It-Yourself application. Detailed step-by-step instructions are enclosed with every order. It offers information about wall decals and their application.

Most of the designs are easily applied by one person, however some of the larger designs will require an additional pair of hands and / or more patience.

Our professional team is available for wall decal installations in the Adelaide metropolitan area (South Australia). Additional charge applies, please contact us for an installation quote.

How do we space the design when we are applying it on the wall? 2016-11-05T18:53:11+00:00

Many of our wall decals come pre-spaced and attached to a clear application film. This makes application of text or small items easy. Larger items can be cut out and applied separately, so you can customise the wall decal to suit your space. For more information see wall decal application instructions.

Can I order special wall decals for our wedding? 2016-11-05T18:53:11+00:00

Wall decals create a fantastic temporary decoration, which is ideal for weddings and special occasions. Please e-mail us to discuss details and we will be happy to be part of your special day. Alternatively, fill out our quote request form and we will get back to you very soon.

Can we get custom text for our office walls? 2016-11-05T18:53:11+00:00

Yes, we are happy to work with you to create a customized solution for your office. Decals are a cost effective solution for your communication needs. We can help you integrate your logo or vision statement seamlessly into your office environment, or assist in motivating your staff through inspirational quotations. Decals are also great for directional signage around larger workplaces, or as a communication media for special promotions and seasonal messages for retail stores. The possibilities are endless and we are happy to quote your project from design to implementation. Please e-mail us and our commercial design specialist will get in touch with you. Alternatively, fill out our quote request form and we will get back to you very soon.

I have a hair dressing salon. Can I decorate it with decals? 2016-11-05T18:53:11+00:00

Walls That Talk™  decals provide a great solution for quick-changing commercial environments. There might be something in our existing range, that suits your requirements. In this case, you can order directly from our shop pages. If you would like a custom design, logos, promotional material, etc. please e-mail us with your specific request and our commercial design specialist will get in touch with you. Alternatively, fill out our quote request form and we will get back to you very soon.

Can I have my favourite quotation made for my bedroom? 2016-11-05T18:53:11+00:00

Quotations are a great way to express your personality. We often get this request from our customers and are happy to help you creating an individual statement. Please e-mail us to discuss details. or fill out our quote request form and we will get back to you very soon.

Do you do custom designs? 2016-11-05T18:53:11+00:00

We certainly do. Please e-mail us with your specific request, so we can work out the best solution together, or fill out our quote request form and we will get back to you very soon.

What colours are your wall decals available in? 2016-11-05T18:53:11+00:00

We have over 30 colours available for you to choose from. You can specify your selection at the time of ordering. In order to make your selection easier our designers have selected colours for all of our wall decals as part of the creative process. These colour selections are presented in the images of the shop pages. However, as all of our wall decals are specifically made to order, please feel free to select vinyl colours that work with your interior colour scheme. Need further help with colour selection? Download this helpful pdf file about wall decal colour sample application and colour selection: how to choose wall decal colours?

(Please note: You will need a pdf reader to view this file. Click here to download Adobe Acrobat Reader.)

How big are your wall decals? 2016-11-05T18:53:11+00:00

Dimensions of our decals are shown in the detailed item description of each product page. The sizes of our decals have been carefully considered by our designers to create a specific look, and for ease of application. However, we understand all spaces are different and if you have a special request, we are happy to alter sizes to suit your requirements. Please e-mail us about custom sizes.

Can I order a mirror image of my chosen wall decal? 2016-11-05T18:53:11+00:00

Most of our designs are offered as shown or as mirror images. Please select your choice of orientation when you are purchasing the decal.

Are your wall decals glossy or matte? 2016-11-05T18:53:11+00:00

Walls That Talk™ designs have been specially created to achieve a painted effect in your interiors. In order to do that, we carefully selected a collection of thin, matte vinyl specifically manufactured for wall art. Our silver and gold colours have a metallic effect and are slightly glossier. While we believe this will give you the best result, full gloss finish vinyls are also available upon request. If  you would like a colour sample, they available from our shop pages at a nominal cost of $0.99 for your selection of five colours.
Please e-mail us about your special requirements, so we can help you make the best decision.

How do I look after my decals? 2014-01-30T15:19:18+00:00

Simply wipe them with a soft cloth – treat  them as you would treat your wall.

How long will your wall decals last? 2016-11-05T18:53:11+00:00

The lifespan of the wall decals will be determined by a number of factors, including surface preparation, application procedure, exposure to UV light or extreme temperature differences.  However under average condition, you can expect to get many yeas of enjoyment out of your wall decals. With our designers bringing you, exciting new designs you will be inspired to change your wall decals way before you need to. If you require your wall decal for extended outdoor application, an alternative type of vinyl is preferable. Please contact us for a quote.

What is a wall decal? 2014-01-30T15:20:25+00:00

Dictionary definition: decal |ˈdēkal| noun a design prepared on special paper for transfer onto another surface such as glass, porcelain, or metal.

Today decal has become a generic word for any decorative element that can be stuck to something else. The terms “wall stickers”, “wall art”, “wall tattoos” and “wall decals” are often used interchangeably to describe the same product.

Walls That Talk™ decals are a great alternative to traditional stencils or wallpaper. They give you a wide choice of designs, colours and sizes and create a dramatic impact with minimal time investment. Our decals can easily be removed from most surfaces without damaging the surface or leaving residue behind.

What is your wall decal made of? 2013-04-19T14:16:48+00:00

Our wall decals are made from thin self adhesive vinyl which is computer cut according to your chosen design. We only use a top quality German product specifically designed for wall art applications. The vinyl has a matte surface, which does not reflect light, therefore giving the appearance of a painted finish.

In some other applications we use high gloss vinyl – for example outdoor signs, car  signage, decals for boats, etc. Our aim is always to find the most appropriate media to suit your purpose.

What’s in the package I receive? 2016-11-05T18:53:11+00:00

Each order is carefully prepared by one of our qualified technicians: the design is computer cut from a solid coloured sheet of vinyl, and the “unwanted” pieces are removed. Your wall decal is layered between a silicon coated backing paper and a clear transfer film for ease of application. It will arrive to you ready to install with easy to follow application instructions enclosed.

Where can I use Walls That Talk decals? 2014-01-30T14:49:49+00:00

Walls That Talk™ decals can be used in virtually any area of the home, office, classroom etc. and even some outdoor applications. They are best suited to smooth clean surfaces, especially: painted walls, windows, doors, floors, ceilings, mirrors, glass splash backs, shower screens, furniture, fridges, dishwashers, metal surfaces, cars, boats, laptops, phones. So you are really only limited by your imagination!

Are your wall decals suitable for children’s rooms? 2014-01-30T15:48:41+00:00

Yes, our decals are perfect for children’s rooms. We have a great range of designs especially created for children of different age groups. We can also create custom orders if you have something else in mind. Since Walls That Talk™ decals are so affordable and easy to change, you can create different decoration in your child’s room as your child grows.

Children’s safety is extremely important, so please ensure you do not place decals or any other decoration within reach of cots or cribs etc. as they may present a choking hazard if removed from the wall.

Can I get a refund? 2016-11-05T18:53:11+00:00

Please see our refund and exchange polices for details. If you need any further information about wall decals, please e-mail us.

How can I pay for the wall decals? 2016-11-05T18:53:11+00:00

Please see our payment polices for details. If you need any further information about wall decals, please e-mail us.